Privacy Policy

Last Updated: March 24, 2026

At TrueForm Dent Repair, owned and operated by Greg Dillehay, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard the information you provide when using our website or contacting us for paintless dent repair services in Sachse, TX, and the surrounding DFW areas.

1. Information We Collect

We only collect information that you voluntarily provide to us to facilitate a repair
estimate or service. This includes:

Contact Information: Your name, phone number, and email address.
Vehicle Details: Year, make, model, and photos of vehicle damage.
Service Preferences: Whether you are eligible for our Community Hero discounts (Veterans, First Responders, Educators).

2. How We Use Your Information

The information we collect is used strictly for business purposes, including:

Providing accurate repair estimates and quotes.
Communicating with you regarding your service or appointment.
Processing insurance claims through industry-standard software like CCC ONE or Mobile Tech RX.
Improving our customer service and website experience.

3. Data Protection & Sharing

We do not sell, rent, or trade your personal information to third parties. Your data is only shared with third parties in the following necessary circumstances:

Insurance Companies: To process your repair claim at your request.
Service Providers: Trusted software partners (like Mobile Tech RX) used to manage
Service Providers: Trusted software partners (like Mobile Tech RX) used to manage
shop operations and estimates.
Legal Requirements: If required by law to comply with a judicial proceeding or court order.

4. Image And Media Usage

When you upload photos of your vehicle for an estimate, those images are used solely to assess damage. We will never use photos of your vehicle for marketing purposes (such as "Before & After" galleries) without your explicit verbal or written consent.

5. Cookies And Tracking

Our website may use "cookies" to enhance your browsing experience. These are small files stored on your hard drive that help us understand site traffic and preferences. You can choose to disable cookies through your browser settings, though some website features may function differently.

6. Your Rights

You have the right to:

Request a copy of the personal information we have on file for you.
Request that we correct or delete your personal information.
Opt-out of any future communications from TrueForm Dent Repair.

7. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please reach out to Greg directly:

TrueForm Dent Repair Sachse, TX 75048

Phone: (469) 338-7711

Email: greg@trueformdent.com