Paintless Dent Repair FAQ

We can complete most door ding repairs in 30 minutes to 1.5 hours for our Plano customers, and 100% are completed within the same day. We may need to go overnight for oversized repairs, but rarely.

The main difference between traditional body repair and paintless dent repair is the level of work required. Traditional repair involves sanding, applying filler (Bondo), repainting, and blending. With paintless dent repair, we can skip all of that by using specialized tools to push dents out from behind the panel, preserving your original factory paint. This process is faster and more affordable, and maintains your vehicle’s resale value.

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Yes, Plano sits in one of the most hail-prone corridors in North Texas, so hail damage is a common occurrence. Hail season runs from March through June, with April and May as peak months. TrueForm has provided hail damage repairs to over 4,000 vehicles and has worked every major Dallas-Fort Worth storm since 1998.

The insurance process for hail repair begins when you file a claim with your insurance company and take your initial damage photos. If your policy covers the damage, get in touch with us to schedule your repair. Greg, our technician, will then work directly with your adjuster to coordinate repairs. TrueForm works with all major insurance companies, including State Farm, Farmers, Progressive, GEICO, USAA, Allstate, and their umbrella companies.

The timeframe for hail repair depends on the severity of the damage. We find that moderate hail damage (50–100 dents) typically takes 48–72 hours to repair, so you usually won't need to hire a rental vehicle. If your vehicle has severe damage and needs new panels, the process might take 5–7 days, depending on the availability of the replacement parts needed. We’ll give you an accurate timeline for your repair in your quote, and we'll stick to this estimate with our On-Time Completion Guarantee.

The main difference between traditional body repair and PDR (paintless dent repair) is the complexity of the job at hand. Traditional repair involves sanding down the damaged area, applying filler, repainting, and blending the repaired area with the surrounding panels. Paintless dent repair is more affordable and environmentally friendly, using specialized tools to push dents out from behind the panel, preserving your vehicle's original finish. If your dent can’t be repaired with PDR, we’ll advise you to visit a body shop instead.

Yes, we can repair dents on body lines and accent lines. This is one of the most demanding skills offered, and many technicians won’t attempt it because the margin for error is nearly zero. Our technician, Greg, has nearly 30 years of experience in the industry, and roughly 40–50% of our repair work involves body lines or accent lines, earning us a reputation for high customer satisfaction.

Yes, Greg has experience repairing dents on aluminum body panels common on luxury vehicles prevalent in Rockwall County. He’s worked on everything from Porsche and Maserati to Rolls-Royce. Aluminum PDR requires a different skill set and tool approach than steel, something that not every technician can offer.

The timeframe for paintless door repair in Rockwall depends on the company you work with and the complexity of the repair. At TrueForm, we can repair a single door ding the same day, usually within 30 minutes to an hour and a half. If you need hail damage repairs, these take 48–72 hours for moderate damage (50–100 dents) and 5–7 days if we're carrying out a full-panel repair, depending on parts availability. We’ll let you know how long we expect the job to take in your estimate.

Before you bring your vehicle to us for an insurance repair, start by filing a claim with your insurance company and taking photos of the damage for your records. Make sure to check your policy for your deductible amount and any rental car coverage. Once your claim is open, we'll work directly with your adjuster and get all the paperwork filled out.

In most cases, no, your insurance rates won't go up if you file a hail storm damage claim, since it's classed as a comprehensive claim (an act of nature), not an at-fault collision. Most Texas insurance carriers won't raise their premiums for comprehensive claims. We can help you understand the process when you call us for dent repair, but we always recommend reviewing your specific policy.

We work with all major insurance carriers, including State Farm, Farmers, Progressive, GEICO, USAA, Allstate, and the umbrella companies underneath them. If your carrier isn’t listed, call us and we'll see if we can help.

Before bringing in your vehicle for paintless dent repair on your insurance, you’ll first need to file a claim with your insurance company and take your own photos of the damage. Also, confirm your coverage and make sure you read the fine print. Once that’s done and you have a claim number, Greg will contact your adjuster directly and work with them throughout the claims process.

We work with all major insurance carriers, including State Farm, Farmers, Progressive, GEICO, USAA, Allstate, and the umbrella companies underneath them. If you have insurance coverage, we can likely work with your provider.

Yes, we can repair dents on body lines and access lines—in fact, these repairs make up 40–50% of our work. The job requires extra care and focus because the line has to be restored exactly to maintain the panel’s contour. It’s one of the more technically demanding PDR skills, and it’s something Greg does regularly.

Yes, Wylie sits in one of the most hail-prone corridors in North Texas, so vehicle damage from hailstorms is quite a common problem. Hail season runs from March through June, with April and May as peak months. If your car gets dented from the hail, we're your trusted paintless dent repair specialist, located just minutes away in Sachse.

In most cases, no, your insurance rates won't go up if you file a hail damage claim, since it's classified as a comprehensive claim (an act of nature) rather than an at-fault collision. Most Texas insurance carriers don't raise their premiums for comprehensive claims. When you contact our office to discuss the repair work needed, we can walk you through what to expect and help you understand your specific policy.

Before bringing in your vehicle for paintless dent repair on your insurance, you’ll first need to file a claim with your insurance company and take your own photos of the damage. Also, confirm your coverage and make sure you read the fine print. Once that’s done and you have a claim number, Greg will contact your adjuster directly and work with them throughout the claims process.

Paintless dent repair typically can't be used to fix a dent if the paint is already chipped or missing at the impact point, or when the dent has compromised an interior structural component. We also don't recommend this repair method when the metal has been stretched beyond its ability to be reshaped. In those situations, we'll refer you to a traditional body shop instead.

Yes, most insurance policies cover paintless dent repair under comprehensive claims, particularly for hail damage. Just file the claim with your insurance company and take your own photos, selecting TrueForm as your repair shop. From there, Greg will work directly with your adjuster to schedule an inspection. He'll also complete all documentation and handle things like supplement negotiation and payment. We've had hundreds of happy customers who have used their insurance to cover auto hail damage repair rather than paying out of pocket.

The paintless dent repair process is typically quick and efficient. Greg can typically repair a single dent or door ding on a car or truck within the same day. Most repairs take just 30 minutes to 1.5 hours, so there's no need to hire a rental vehicle. When you contact our business to make an inquiry, we'll provide an accurate timeline for the job and stand behind it with our On-Time Completion Guarantee.

The cost of paintless dent repair in the North Texas area ranges from $150 to $500 or more. At TrueForm, our estimate for the job will depend on a few factors, including the size and depth of the dent and where it's located on your vehicle, as well as the panel material (steel vs. aluminum) and accessibility. Greg, our technician, quotes every repair individually after a free in-person assessment, and you’ll always receive a written estimate before work begins.

Paintless dent repair works by accessing the back side of a damaged panel and using specialized equipment to carefully push the metal back to its original shape. We may also use glue pulling, where tabs are bonded to the outside of the dent and pulled outward. Both of these techniques preserve your factory paint entirely, and Greg is highly experienced (30 years and counting!) at this type of repair work.

Yes, paintless dent repair produces permanent results when it's done correctly. Rest assured that the repair doesn't weaken the panel or create conditions for the dent to return. Customer satisfaction is one of our top priorities, which is why we back this with our Limited Lifetime Workmanship Guarantee. If a dent we repaired reappears due to our workmanship while you own the vehicle, we’ll re-repair it at no charge.

Most types of hail dents can be repaired with paintless dent repair, but not all. This repair solution works best when the paint surface is intact and the metal hasn’t been stretched beyond its elastic limit. If your vehicle has dents with cracked or chipped paint or extremely sharp impacts, it may also need supplemental work. Greg, our technician, turns away damage that’s better suited for traditional body shop repair. He’d rather refer you to the right solution than deliver a compromised result.

No, dents caused by hail won't come back after repair, as long as the job has been performed correctly and the metal is permanently restored to its original shape. We back every repair with our Limited Lifetime Workmanship Guarantee, so if a dent we repaired reappears due to our workmanship while you own the vehicle, we'll fix it at no charge. Greg takes pride in delivering exceptional results and has near-zero warranty claims across 25,000+ vehicles repaired.

Our shop is located at 3700 Sachse Rd in Sachse, TX. The bulk of our work is performed in our shop, which has controlled lighting conditions to ensure quality assurance. We coordinate pickup and delivery for customers across Wylie, Plano, Rockwall, Garland, and surrounding DFW communities

Yes, your auto insurance policy should cover hail damage if you have comprehensive coverage. Comprehensive handles “acts of nature”, including hail. You'll need to pay your deductible (typically $250–$500 for comprehensive), and your insurance will cover the rest. It's worth being aware that initial insurance estimates for hail damage are often 40–60% of the actual repair cost. After the initial estimate, our technician, Greg, will submit a supplement with detailed professional documentation of the full damage. He'll manage this entire supplement process for your convenience, and it typically results in the full repair being covered.

In most cases, no, your insurance rates won't go up if you file a hail damage claim. This type of vehicle damage is classified as a comprehensive claim, meaning it's a no-fault, act-of-nature event. Most Texas insurers don't raise individual rates for a single comprehensive claim. That said, if you make multiple claims within 3 years, this may trigger a review. Your insurance provider may also make area-wide rate adjustments after major storm seasons, regardless of your own individual claims.

The timeframe for the hail repair process depends on the severity of the damage. We generally find that moderate damage (50–100 dents) can be repaired in 48–72 hours. If your vehicle has sustained severe damage across multiple panels or if it needs any replacement parts, it may take 5–7 days to fix, depending on parts availability. Greg will provide an accurate timeline in your estimate.

The exact cost of hail repair depends on a few factors, including the number of dents we need to fix, their size, which panels are affected, and whether we need to remove any parts for access. If you have insurance with the right coverage, your out-of-pocket cost is typically just your deductible ($250–$500 for most comprehensive policies). If you're paying out-of-pocket, we'll provide a written estimate before any work begins for your peace of mind.

In most cases, no, you don't usually need to file an insurance claim for a door ding. The majority of door ding repairs cost less than a typical insurance deductible, so filing a claim with your insurance company will gain you nothing, and it puts a claim on your record. But if you have multiple dents exceeding your deductible (for instance, if your car has sustained auto hail damage) or if the at-fault party’s insurance is covering it, filing may make sense. Greg can walk you through the decision.

Yes, Greg knows the correct techniques and equipment to use for repairing door dings on aluminum panels and has experience with all makes and models. He’s worked on everything from daily drivers to a Rolls-Royce Phantom, Porsche, and Maserati.

Yes, we can fix a door ding on body and character lines (and do an amazing job of it!). This is one of Greg's strengths: about 40–50% of his work involves body line or accent line repairs, while many other technicians will turn down this job due to the complexity of the process. Greg will assess whether paintless dent repair can achieve a clean result and will always be upfront if it can’t.

You'll usually need to bring your car to our business location at Sachse, TX, as the majority of our door ding repairs are performed there. On-site service is available to work directly at your home or workplace on a case-by-case basis, typically for referrals. Call (469) 338-7711 and we’ll work out the logistics.

The cost of fixing a door ding varies based on the size and depth of the ding, as well as its location on the panel and whether the vehicle has aluminum or steel panels. We don't advertise flat rates, since they don't reflect all our customers' specific situations. Instead, we'll conduct a free inspection and provide you with a written estimate based on your damage. Call (469) 338-7711 or send photos for a quote (we can usually respond within 2 hours).

Yes, door dings can be fixed without painting, and that's exactly what our paintless dent repair process does. As long as the paint isn’t cracked or chipped at the impact point, we can restore the panel to its original shape using specialized tools, keeping your factory finish completely intact. This same process can also be used for minor collision repair and to fix hail damage.

For most door dings, we can carry out a complete repair and restore your vehicle's appearance within 30 minutes to an hour and a half. 100% of door dings are completed within the same day you bring your vehicle in. If you have an oversized ding or multiple dents, we might need to extend our service overnight, but that’s the rare exception. Greg, our technician, will give you an accurate timeline during your estimate.

No, paintless dent repair doesn't appear on CARFAX or any vehicle history report. Because this process doesn’t involve repainting, there’s no bodywork to report. This is one of the key advantages of paintless dent repair, especially if you plan to sell or trade in your vehicle.

No, your door ding won't return after paintless dent repair as long as the repair is done correctly, as the metal will be permanently restored to its original shape. TrueForm backs every repair with a Limited Lifetime Workmanship Guarantee, meaning that if a dent we repaired reappears due to our workmanship while you own the vehicle, we’ll fix it at no charge. Greg has near-zero warranty claims across his entire career.

We work with all major insurance carriers, including State Farm, Farmers, Progressive, GEICO, USAA, Allstate, and the umbrella companies underneath them. Once your claim is filed, we'll coordinate directly with your adjuster to handle the paintless dent repair approval process.

Yes, we offer body line and accent line dent repair. This is a demanding job that many technicians won’t attempt because the margin for error is nearly zero. Our founder, Greg, has 25 years of experience, and roughly 40–50% of our repair work involves body lines or accent lines.

To get a quote for paintless dent repair, call us at (469) 338-7711, or send photos of your damage through our online form. Under our Written Estimate Guarantee, you'll always receive a written estimate before any work begins. Additionally, we're proud to offer exceptional value for money to every customer.

Paintless dent repair typically takes 30 minutes to an hour and a half for a single door ding. Auto hail damage repairs usually take us 48–72 hours for moderate damage (50–100 dents). If your vehicle has severe hail damage and requires panel replacements, the repair will take 5–7 business days, depending on parts availability. We’ll give you an accurate timeline for your repair during your estimate.

No, your car won't rust from the paintless dent repair process itself. Since paintless dent repair doesn’t disturb your factory paint or clear coat, there’s no exposed metal to corrode. That’s one of the biggest advantages of paintless dent repair over traditional body work that involves sanding, filling, and repainting.

If you need to bring in your vehicle for an insurance repair, start by filing a claim with your insurance company and taking photos of the damage for your records. Check your policy to confirm you have comprehensive coverage, which is what typically covers hail damage and vandalism. Once your claim is open, give us a call! We’ll work directly with your adjuster from that point forward to get your repair approved and scheduled.

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